SHIPPING POLICY
1. Shipping Policy
1.1 Processing Time
Orders are processed within 07 business days.
Orders placed after 24 Hours will be processed the next business day.
1.2 Shipping Partners
We partner with reputable carriers to ensure reliable and timely delivery.
1.3 Shipping Rates
Shipping rates are calculated based on the weight and destination of the order.
Customers can view the shipping cost during the checkout process before finalizing the order.
1.4 International Shipping
We offer international shipping to select countries.
International shipping rates and delivery times vary by destination.
2. Delivery Information
2.1 Domestic Delivery
Standard domestic delivery typically takes 07 business days.
Expedited shipping options are available for faster delivery.
2.2 International Delivery
International delivery times vary by country and shipping method.
Customers can track their international orders using the provided tracking number.
2.3 Tracking Orders
Once your order is shipped, a tracking number will be provided via email.
Customers can track their orders through our website or the carrier's tracking system.
3. Order Confirmation and Updates
Customers will receive an order confirmation email upon successful completion of their purchase.
Shipping updates, including tracking information and delivery notifications, will be sent via email.
4. Delayed or Lost Shipments
In the rare event of a delayed or lost shipment, we will work with our shipping partners to resolve the issue promptly.
Customers experiencing delays or issues are encouraged to contact our customer support for assistance.
5. Shipping Restrictions
Some products may have shipping restrictions due to legal or carrier limitations.
Customers are responsible for checking and complying with any product-specific shipping restrictions.
6. Contact Information
For inquiries related to shipping and delivery, please contact our customer support team at solutions@tworks.in.